1. Preliminary remark 
 

For reasons of better readability, coopartner Coaching & Mediation Fred Malich, hereinafter also referred to as ‘coopartner’ or 'the company', refrains from using masculine and feminine forms of language simultaneously, unless differences are to be addressed in a gender-specific manner (‘modified generic masculine’). The gender-unspecific use of masculine nouns or pronouns always applies equally to all genders.

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2. Services Offered

coopartner provides its services in three service segments. The workshop segment includes online training, the check-up segment offers customized training including diagnostics, and the mediation segment features various mediation formats. Participation fees for online training specified on www.coopartner.de also include work materials and, where applicable, references to tools that facilitate better collaboration. All other event formats include additional materials as long as agreed in writing.

3. Contact, Registration, and Invoicing

Registrations for online training are accepted via www.coopartner.de. Your registration is binding and will be booked and confirmed by coopartner in the order of receipt. The prices displayed on www.coopartner.de at the time of booking apply. coopartner invoices participation fees as follows: 100% of the participation fee with a payment deadline of 14 days before the start of the workshop.
Full and timely payment is a pre-requisite for participation in the booked workshop. Contact for all other event formats can be made via email or phone. For the check-up and mediation segments, coopartner prepares specific offers in consultation with the client, detailing the exact scope of services including prices and other contractual conditions.

4. Cancellation

You can withdraw from a contract for an online training at any time via email. coopartner charges the following processing fees for cancellations:

• Cancellation up to 28 days before the event: 10% of the participation fee, whereas minimum processing fee amounts to 50 EUR and maximum processing fee does not exceed 80 EUR.

• Cancellation up to 27 days before the event: 100% of the participation fee; this also applies in case of non-appearance of the registered participant.

A possible cancellation of the entire training event by coopartner after the cancellation of an participant does not affect the lawfulness of these processing fees. Cancellation policies for other contracts will be individually and in writing agreed upon as necessary.

5. Cancellation and Modification of Training Events

coopartner reserves the right to cancel training events due to an insufficient number of participants or for other important reason not attributable to us (e.g., force majeure, illness of a speaker). A corresponding notification to the email address provided at registration is sufficient. Cancellations due to an insufficient number of participants will be made no later than 7 days before the start of the respective event. For workshops canceled by coopartner, all participation fees already received will be promptly refunded.
Further liability and damage claims arising from a change in the event, from the cancellation of an event, or from a contract termination that do not concern the violation of life, body, or health are excluded unless there is intent or gross negligence on the part of coopartner.
coopartner is entitled to make necessary content-related, methodological, and organizational changes and deviations before and during one of its workshops, as well as in an event referring to check-up segment or mediation segment, provided these do not significantly change the benefit of the respective event for participants. coopartner is entitled to replace intended speakers with other individuals of comparable qualifications in case of need (e.g., illness or accident).

6. Learning Materials and Retention of Title

All learning materials used by coopartner are created to the best of our knowledge and belief, regularly revised, and compiled in a training-appropriate manner. Liability and warranty for the correctness, timeliness, completeness, and quality of the content are excluded. For all deliveries of learning materials, coopartner retains unrestricted ownership until all payment obligations have been fully met by the client. The transfer to third parties or public accessibility of learning materials and other training materials is not permitted. This includes any publication on internet portals of corresponding audio and video data, digital presentations, or scripts from the training.

7. Image Rights

In online training, photographs of participants may be taken as part of a photo protocol. These photo protocols will only be made available to the participants of the respective training for remembrance purposes. Should individual participants not agree to the use of such photographs, coopartner will take this into suitable consideration.

8. Final Provisions

coopartner does not participate in dispute resolution procedures before a consumer arbitration board. coopartner is a sole proprietorship represented by Fred Malich. The company's seat is  Leverkusen/Germany. Place of fulfillment and place of venue is Leverkusen/Germany. The company claims fiscally the regulation for small businesses according to § 19, Chapter 1 UStG (German VAT law). With respect to intra-community services, coopartner bears the VAT ID number DE367389036. GTC of coopartner can always be viewed in their most actual version on www.coopartner.de. These GTC apply immediately and until further notice.

Status: September 03, 2024

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